- Free delivery - no obligation
- Call 5 hours to +60 countries from Denmark
- Satisfaction guarantee
- No binding
- Cheap telephony
- 4G network
- Can be used in 37 EU countries
- 4G network
- Can be used in 37 EU countries
- Free delivery - no obligation
- Free voice, 40GB in DK, 5 Hours in EU
- Satisfaction guarantee
- No binding
- Cheap telephony
- 4G subscription
- Free creation
- No binding
- Oister+ benefit club
- EU roaming
- 5G network
- The best mobile network in the Nordics
- 4G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- Oister+ benefit club
- EU roaming
- 5G network
- Get your first month FREE
- Call 10 hours to +60 countries from Denmark
- Satisfaction guarantee
- 4G subscription
- Free creation
- No binding
- 4G network
- Can be used in 37 EU countries
- Oister+ benefit club
- EU roaming
- 5G network
- 5G network
- 5G subscription
- Free creation
- No binding
- No binding
- Free creation
- Oister+ benefit club
- EU roaming
- 5G network
- 5G network
- Can be used in 37 EU countries
- Get your first month FREE
- Call 10 hours to +60 countries from Denmark
- Satisfaction guarantee
- No binding
- Cheap telephony
- The best mobile network in the Nordics
- 5G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- 5G subscription
- Free creation
- No binding
- 5G network
- Can be used in 37 EU countries
- The best mobile network in the Nordics
- 5G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- Oister+ benefit club
- EU roaming
- 5G network
- The best mobile network in the Nordics
- 5G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- 4G subscription
- Free creation
- No binding
- Oister+ benefit club
- EU roaming
- 5G network
- Oister+ benefit club
- EU roaming
- 5G network
- No binding
- Cheap telephony
- Call 10 hours to +60 countries from Denmark
- Satisfaction guarantee
- 5G subscription
- Free creation
- No binding
- The best mobile network in the Nordics
- 5G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- The best mobile network in the Nordics
- 5G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- No fees or commitment
- 5G network
- 5G network
- No fees or commitment
- 5G network
- The best mobile network in the Nordics
- 5G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- 5G subscription
- Free creation
- No binding
- Get your first month FREE
- Call 10 hours to +60 countries from Denmark
- Satisfaction guarantee
- Oister+ benefit club
- EU roaming
- 5G network
- 5G network
- The best mobile network in the Nordics
- 5G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- 5G network
- Incl. YouSee music
- Choose multiple subscriptions and save money every month
- The best mobile network in the Nordics
- 5G network
- Subscription available in the EU, Norway, Iceland and the Faroe Islands
- Oister+ benefit club
- EU roaming
- 5G network
- No fees or commitment
- 5G network
- 5G network
- Incl. YouSee music
- Choose multiple subscriptions and save money every month
- 5G network
- 5G network
- Incl. YouSee music
- Choose multiple subscriptions and save money every month
- 5G network
- Incl. YouSee music
- Choose multiple subscriptions and save money every month
- No binding
- Cheap telephony
- 3 optional streaming services
- 5G network
- Incl 4 optional streaming services
- 5G network
- Incl 5 optional streaming services
- 5G network
- Includes 9 streaming services
- 5G network
CBB Mobil is a well-established mobile service provider in Denmark that operates as a low-cost alternative to major network operators. For expats and international residents, understanding how CBB Mobil fits into the broader telecommunications is essential for securing a reliable and affordable connection. This provider is known for offering competitive pricing without sacrificing network quality.
The Danish mobile market is characterized by high competition, which drives prices down and data allowances up. CBB Mobil functions as a digital-first brand, focusing on self-service and online account management to keep overhead costs low. This model benefits consumers who are comfortable managing their subscriptions through apps or websites.
Choosing the right mobile plan involves navigating specific residency requirements that can be confusing for newcomers. The distinction between prepaid options and monthly subscriptions is often defined by whether the customer possesses a Danish CPR number. CBB Mobil primarily targets residents who have already settled into the Danish administrative system.
Mobile Network Infrastructure
Denmark has three main network operators that own and maintain the physical cell towers and infrastructure. These are TDC NET, the Telenor/Telia joint network (TT-Netværket), and 3 (Tre). All other mobile brands in the country are Mobile Virtual Network Operators (MVNOs) that rent access to these physical networks.
CBB Mobil is owned by Telenor and operates on the joint Telenor and Telia network. This is significant because the Telenor/Telia network is widely regarded for its extensive coverage across Denmark, including rural areas and smaller islands. Subscribers to CBB receive the exact same signal strength and speed as direct customers of Telenor or Telia.
The consolidation of the Telenor and Telia radio access networks means that CBB customers benefit from a dense grid of masts. This ensures fewer dropped calls and consistent 4G and 5G data speeds. For an expat living outside of Copenhagen or Aarhus, this network reliability is a critical factor when choosing a provider.
Requirements for a Mobile Subscription
Obtaining a standard monthly mobile subscription in Denmark is not as simple as walking into a shop and paying cash. The telecommunications industry is tightly integrated with the Danish civil registration system. To sign up for a postpaid contract with providers like CBB Mobil, specific identification is required.
The primary requirement is a CPR number (civil registration number). This number is issued to residents upon registration with the municipality. Without a CPR number, the automated credit checks and identity verification processes used by CBB cannot be completed.
In addition to the CPR number, a Danish address is mandatory. The SIM card is typically sent to the address registered in the National Register (Folkeregistret). This prevents fraud and ensures that the subscriber is a legal resident of the country.
The final hurdle is MitID. This is Denmark’s digital ID system used for banking, government services, and signing legally binding contracts online. Activating a subscription with CBB Mobil requires logging in with MitID to verify identity and authorize the recurring payment agreement.
Options for Expats Without a CPR Number
Many foreigners arrive in Denmark and need immediate connectivity before their paperwork is processed. The CPR registration process can take several weeks. During this interim period, standard subscriptions from CBB Mobil are generally not accessible.
For those in this transitional phase, prepaid solutions are the only viable option. Brands like Lyca Mobile and Lebara Denmark specialize in prepaid SIM cards that do not require a CPR number or a monthly contract. These can be purchased at kiosks, supermarkets, and 7-Eleven stores using cash or a foreign credit card.
These prepaid cards operate on a “pay as you go” or package basis. You purchase a specific amount of data and voice minutes for a set period, usually 30 days. Once the CPR number and MitID are secured, most expats switch to a more permanent and cost-effective subscription with a provider like CBB.
Mobile Plans and Pricing Overview
Denmark offers some of the lowest mobile data prices in Europe. The market structure favors the consumer, with no long-term lock-in periods for SIM-only plans. Below is a comparison of typical plan structures available to residents.
| Plan Type | Data Included (DK) | EU Roaming Data | Price Range (Monthly) |
|---|---|---|---|
| Prepaid (No CPR) | 10 GB – 200 GB | Limited (2 – 10 GB) | 49 – 149 DKK |
| Small Postpaid | 20 GB – 50 GB | 10 GB – 20 GB | 89 – 119 DKK |
| Large Postpaid | 100 GB – 1000 GB | 20 GB – 30 GB | 129 – 159 DKK |
| Unlimited Data | Unlimited | 25 GB – 40 GB | 179 – 229 DKK |
The value proposition in Denmark is high. Even the cheapest plans often include unlimited talk time and SMS. The primary differentiator between price tiers is the amount of data included for use within Denmark and the amount of data allocated for roaming within the European Union.
Unlike in many other countries, activation fees are rare or very low. Changing between plans is usually free and can be done from month to month. This flexibility allows expats to adjust their mobile spending based on their actual usage patterns without penalty.
EU Roaming and Data Limits
Denmark participates in the EU “Roam Like at Home” initiative. This regulation allows residents to use their mobile phones in other EU/EEA countries without paying exorbitant roaming charges. However, it is important to understand that “unlimited data” in Denmark does not mean unlimited data abroad.
Providers like CBB Mobil apply a Fair Use Policy to roaming data. If a plan includes 100 GB of data for use in Denmark, the portion available for use in Germany, France, or Spain might be capped at 15 or 20 GB. This limit is calculated based on the wholesale price of data and the monthly cost of the subscription.
When traveling within the EU, the phone automatically connects to partner networks. CBB customers receive an SMS upon arrival in a new country stating the data limit and the prices for exceeding it. It is crucial to monitor data usage when traveling, as exceeding the EU cap results in surcharges per gigabyte.
For travel outside the EU (e.g., USA, UK, Switzerland, Asia), roaming costs can be extremely high. Danish subscriptions generally do not include free roaming outside the EU zone. In these cases, purchasing a local SIM or a travel eSIM is significantly cheaper than using a Danish number.
Physical SIM vs. eSIM
The telecommunications industry is gradually shifting from physical plastic SIM cards to digital eSIMs. An eSIM is an embedded chip inside the smartphone that can be programmed with subscription details. CBB Mobil supports both traditional physical SIM cards and eSIM technology.
For expats, eSIMs offer distinct advantages. They eliminate the need to wait for a plastic card to arrive in the mail. Activation can happen instantly via a QR code sent by email. This is particularly useful for those who have a dual-SIM phone and wish to keep their home country number active alongside their new Danish number.
However, obtaining a local Danish eSIM from a provider like CBB still requires the standard CPR and MitID verification. It is not a bypass for residency requirements. Tourists or short-term visitors often look for eSIM Denmark solutions that are travel-focused and data-only, which do not require registration but cost more per gigabyte.
5G Coverage and Speed
Denmark is a leader in 5G deployment. The technology provides faster download speeds and lower latency compared to 4G. CBB Mobil includes 5G access in most of its mid-tier and top-tier subscriptions. Because CBB utilizes the Telenor/Telia network, customers have access to one of the most comprehensive 5G infrastructures in the country.
In major cities like Copenhagen, Aarhus, Odense, and Aalborg, 5G signals are strong and consistent. The rollout is also extensive in suburban and rural areas. For users who stream high-definition video or use their mobile connection as a hotspot for laptops, 5G in Denmark offers a tangible performance upgrade.
It is worth noting that to utilize 5G, the user must have a 5G-compatible smartphone. If a user has an older 4G device, the SIM card will simply connect to the 4G/LTE network, which remains very fast and reliable throughout the country.
CBB Mix and Entertainment Packages
A unique selling point for CBB Mobil is the “CBB Mix” concept. This allows customers to bundle their mobile subscription with streaming services. By combining these services, the total monthly cost is often lower than purchasing the mobile plan and streaming subscriptions separately.
Customers can choose from a variety of popular services such as Viaplay, TV 2 Play, Tidal, and HBO Max. The flexibility to add or remove services month-by-month appeals to those who want to manage their entertainment budget actively. This bundling strategy is common among Danish telcos but CBB is particularly aggressive with its pricing in this segment.
For expats who consume international content, checking which streaming services are included or discounted can provide significant value. However, be aware that some Danish streaming services (like TV 2 Play) may have content primarily in Danish or with Danish subtitles.
The Sign-Up Process Step-by-Step
Signing up for CBB Mobil is a digital process designed to be completed online. There are no physical CBB stores. The website is in Danish, so using a browser with translation capabilities is recommended for non-Danish speakers.
First, the user selects the desired package on the website. The selection process involves choosing the amount of data and whether any streaming services should be included. Once the plan is selected, the checkout process begins.
The user must enter their CPR number, full name, and email address. The system then prompts for a MitID login. This step validates the user’s identity and creditworthiness instantly. If the check is successful, the user enters their address and payment details.
During sign-up, there is an option to transfer an existing Danish phone number (nummerflytning). If the user already has a number with another provider, CBB can port it over. This process typically takes 30 days, during which the old subscription remains active. If the user is new to the Danish system, they will choose a new number from a list of available options.
Payment Methods and Billing
Recurring payments for mobile subscriptions in Denmark are almost exclusively automated. CBB Mobil accepts major credit and debit cards, including Visa and Mastercard. The most common method for residents is “Kortbetaling,” where the monthly fee is automatically deducted from the registered card.
Another common Danish payment method is Betalingsservice (PBS). This links the bill directly to a bank account rather than a card. While reliable, setting up Betalingsservice requires a Danish bank account and can take a month to activate. Card payment is generally faster and easier for newcomers.
Bills are sent electronically. CBB provides a self-service portal called “Mit CBB” where users can view invoices, change payment cards, and monitor data usage. Failure to pay on time can result in a blocked SIM card and additional fees, so ensuring the payment method is valid is important.
Customer Service and Language Support
As a low-cost carrier, CBB Mobil minimizes costs by limiting support channels. There are no physical branches to visit for help. Support is primarily handled through the website, email, and Facebook Messenger. Telephone support is available but often has limited opening hours compared to premium brands.
The official language of communication is Danish. All contracts, emails, and SMS notifications will be in Danish. However, customer service agents in Denmark generally speak a high level of English. If an expat calls the support line or sends an email in English, they will almost certainly receive a helpful response in English.
The self-service portal is intuitive, but navigating it may require translation tools initially. Key terms to recognize include “Forbrug” (Usage), “Regninger” (Bills), and “Abonnement” (Subscription).
Comparing CBB to Competitors
When evaluating mobile plans in Denmark, it is helpful to compare CBB with other MVNOs. The main competitors in the low-cost segment are Oister, Call me, and Eesy.
Oister operates on the 3 (Tre) network. They are often the price leader, offering the cheapest possible data packages. However, some users find that the 3 network has weaker indoor coverage in rural areas compared to the Telenor/Telia network used by CBB.
Call me is the discount brand owned by Telia. Since Telia and Telenor share a network, the coverage for Call me and CBB is identical. The choice between them often comes down to current promotional offers or specific entertainment bundles.
Eesy is the discount brand for TDC NET. TDC is widely considered to have the absolute best coverage in Denmark, particularly in remote areas. Eesy plans are slightly more expensive than CBB, but for users living in very isolated locations, the premium for the TDC network might be justified.
Mobile Broadband Alternatives
For expats who need internet for their home but do not want a fixed fiber or coax connection, CBB Mobil also offers mobile broadband solutions. These are data-only SIM cards designed to be used in a 4G or 5G router.
This solution is popular for short-term rentals where installing a physical internet cable is not feasible. The router receives the mobile signal and creates a Wi-Fi network in the apartment. Mobile broadband Denmark plans usually offer significantly higher data caps, such as 1000 GB or unlimited data, to accommodate home usage patterns like streaming TV and working from home.
Just like mobile phone subscriptions, these internet plans require a CPR number and a Danish address. They operate on the same Telenor/Telia network, so testing the mobile signal in the apartment with a phone first is a good way to gauge potential internet speeds.
Terminating the Subscription
Danish telecommunications law protects consumers regarding contract termination. Most mobile subscriptions, including those from CBB, have a maximum notice period of 30 days. There are rarely long-term binding periods (bindingsperiode) for SIM-only plans.
To cancel a subscription, the user can log into the self-service portal or contact customer support. If the user is switching to another Danish provider, the new provider will handle the cancellation automatically during the number porting process. If leaving Denmark permanently, the user must actively cancel the subscription to stop the recurring payments.