5 GB mobile plan
- 5 GB DK, 3 GB EU
- 5 hrs DK, 3 hrs EU, 3 hrs Intl.
1 GB eSIM (7 days)
- 1 GB, valid for 7 days
- Perfect for quick visits
40 GB mobile plan
- 40 GB DK, 10 GB EU
- 40 hrs DK, 5 hrs EU, 5 hrs Intl.
5G Internet
- Denmark's best 5G coverage on TDC NET
- Includes free 5G router
Fiber 1000/1000
- Wireless router included
Fiber 1000/1000
- No contract
- Router included
5G Internet
- Unlimited data
- 5G router included
Fiber 100/100
- Denmark's best internet
30 GB mobile plan
- 30 GB + 5G included
- No contract – cancel anytime
4G Internet
- 4G router included
- Streaming services can be added
Fiber 1000/1000
- Denmark's best internet
Fiber 1000/1000
- Guaranteed 900/900
- Wi-Fi 6
5G Internet
- Includes 5G router
- Add streaming services
5G Internet
- Free setup
- Free router included - Unlimited data
Fiber 500/500
- A future-proof connection
- Wi-Fi 6
4G Internet
- 1 year of Norton Antivirus for 0 DKK
- Free router included
20 GB eSIM (30 days)
- 20 GB, valid for 30 days
- Instant activation via eSIM
5G Internet
- Access to OiSTER+ benefits club
- Unlimited data
5G Internet - 25% discount
- Access to OiSTER+ benefits club
- Unlimited data
Coax 1000/1000
- Router included
5G
- Router included
5G Internet
- Wireless router included
Fiber 1000 Basic
- Router included
Coax 1000/500
- No contract
- Free setup included
Fiber 1000/1000
- No contract
- Free setup
Fastspeed is a prominent telecommunications company providing internet in Denmark. The company operates as a challenger brand, distinguishing itself by offering a simplified product lineup. Instead of selling multiple speed tiers at varying price points, Fastspeed generally offers the maximum available speed at a single flat rate. This approach makes them a popular choice for heavy internet users, gamers, and large households.
The Danish broadband market operates on an open-network model. Fastspeed does not own the physical cables in the ground. Instead, they rent capacity on infrastructure owned by larger utility and telecom companies like TDC Net, Norlys, and Fibia. This means the physical connection quality is identical to what you would get directly from the network owner, but the pricing, customer service, and included router are managed by Fastspeed.
Because Fastspeed relies on wholesale network access, their availability depends entirely on your specific address. Denmark has a highly localized infrastructure. One side of a street might have access to state-of-the-art fiber optics, while the other side relies on older coaxial cables. You must enter your exact street name, house number, and floor level into the provider’s website to verify coverage.
Fastspeed Speeds and Pricing
Below is an overview of the typical connection types, speeds, and indicative pricing you can expect when ordering internet services in Denmark. Prices and speeds fluctuate based on the underlying network owner at your specific address.
| Connection Type | Download / Upload | Typical Latency | Common Use Cases | Monthly Price (DKK) | Setup Time |
|---|---|---|---|---|---|
| Fiber (FTTH) | 1000 / 1000 Mbit/s | 2 – 8 ms | 4K streaming, competitive gaming, large file transfers, multiple users. | 250 – 350 DKK | 1 – 4 weeks |
| Cable / Coax | 1000 / 100 – 500 Mbit/s | 10 – 20 ms | General streaming, home office, standard gaming. | 250 – 300 DKK | 1 – 2 weeks |
| Fixed Wireless (5G) | 200 – 900 / 50 – 100 Mbit/s | 20 – 40 ms | Rentals without fiber access, temporary housing, rural areas. | 250 – 300 DKK | 2 – 4 days |
| DSL (Copper) | 10 – 100 / 5 – 20 Mbit/s | 20 – 50 ms | Basic web browsing. (Currently being phased out across Denmark). | 200 – 250 DKK | 1 – 3 weeks |
Fastspeed focuses almost exclusively on the 1000 Mbit/s tier for both fiber and coax connections. The exact upload speed on a coax connection will depend on the specific infrastructure upgrades completed by TDC Net in your neighborhood. Fiber connections are symmetrical, meaning the upload speed matches the download speed.
The setup time varies drastically depending on whether the physical cables are already active in your home. If the previous tenant had an active connection on the same network, Fastspeed can often activate the signal remotely within a few days. If a technician needs to physically splice a fiber cable or install a new wall socket, the wait time can extend to several weeks.
Fastspeed Connection Types Available
Understanding the physical infrastructure is crucial when selecting an internet package. Denmark is currently undergoing a massive transition from older copper networks to modern fiber optics.
Fiber Internet (FTTH)
Fiber internet in Denmark is the gold standard for home connectivity. Fiber-to-the-Home (FTTH) uses light signals to transmit data, resulting in zero signal degradation regardless of the distance to the local exchange. Fastspeed offers fiber connections via multiple wholesale networks, including TDC Net, EWII, and Norlys. If your address has fiber, you will typically find a small white optical network terminal (ONT) mounted on the wall near your front door or in the utility room.
Cable and Coax Connections
Coaxial internet utilizes the traditional cable television network. In Denmark, this network is predominantly owned by TDC Net. Fastspeed provides high-speed internet over this infrastructure using DOCSIS 3.1 technology. This allows for gigabit download speeds, though upload speeds are usually capped between 100 and 500 Mbit/s. To use a coax connection, you must have a standard Danish TV wall socket (TV-stik) installed in your apartment.
Mobile Broadband (4G and 5G)
If your address lacks modern wired infrastructure, mobile internet in Denmark is a viable alternative. Fastspeed offers 5G mobile broadband solutions. This involves receiving a 5G router equipped with a SIM card. You simply plug the router into a power outlet, and it connects to the nearest cellular tower. This is an excellent solution for expats in short-term rentals, as you can take the router with you if you move to a new address within Denmark.
DSL (Copper Phone Lines)
DSL internet is delivered via traditional copper telephone lines. Fastspeed does not typically offer DSL connections, as the technology cannot support their gigabit speed guarantees. Furthermore, the Danish telecom industry is actively shutting down the copper network. If you move into an older building that only has a phone jack, you will likely need to rely on 5G mobile broadband until the building is upgraded to fiber.
Hardware and Setup Procedures
When you order a fixed broadband connection from Fastspeed, the company provides a Wi-Fi router as part of the subscription. This router is provided on a loan basis and remains the property of the internet service provider. You must return it when you cancel your subscription, or you will be charged a significant hardware replacement fee.
Using Your Own Equipment
Many expats bring high-end mesh Wi-Fi systems or gaming routers from their home countries. You are fully permitted to use your own networking equipment in Denmark. However, you must still use the physical modem or ONT provided by the network operator to translate the incoming signal. Fastspeed allows you to set their provided router to “Bridge Mode” via their customer service portal. This disables the built-in Wi-Fi and routing functions, allowing your personal router to handle the network traffic without causing a double-NAT issue.
Technician Visits and Installation Costs
If your apartment already has the necessary wall sockets, installation is usually a simple “plug and play” process. Fastspeed will mail the router to a local parcel shop (Pakkeshop), and you connect it on the activation date.
If a technician visit is required to activate the line, the cost is often subsidized or completely covered by the provider as part of a sign-up promotion. However, if you require non-standard installation work—such as drilling through internal walls, extending cables to a different room, or digging a trench from the street to your house—you will be billed for the extra labor and materials. You must be present at the address during the scheduled technician window, which is usually a four-hour block during standard working hours.
CPR Numbers and MitID Requirements
Setting up Fastspeed internet requires navigating the standard Danish digital infrastructure. Like almost all post-paid telecommunications contracts in the country, you cannot simply sign up with an email address and a credit card. You must verify your identity using the national digital ID system.
To order a fixed broadband connection, you must possess a Danish CPR number (Civil Registration Number) and an active MitID. MitID is the secure digital login used for banking, government services, and signing private contracts. When you place an order on the Fastspeed website, you will be redirected to a MitID portal to digitally sign the subscription agreement.
If you have just arrived in Denmark and do not yet have your CPR number or MitID, you cannot order a standard fixed internet connection. There are no manual workarounds or paper contracts available for tourists or newly arrived expats awaiting their paperwork. During this waiting period, your only option is to purchase a prepaid SIM card for mobile data from a physical kiosk or supermarket.
Payment Methods and Foreign Credit Cards
Paying for internet services in Denmark operates differently than in many other countries. Danish telecom providers heavily prefer automated monthly billing through a system called Betalingsservice (PBS). This is a direct debit system linked directly to your Danish bank account.
Fastspeed, like most providers, will ask you to register a payment card during the initial checkout. Automated payment gateways in Denmark are strictly regulated by EU strong customer authentication (SCA) rules. While the system technically accepts Visa and Mastercard, many expats find that foreign credit cards are rejected during the checkout process.
This rejection usually happens because the foreign bank’s 3D Secure implementation fails to communicate properly with the Danish payment gateway. To ensure a smooth transaction, it is highly recommended to use a Danish Dankort or a Visa/Mastercard issued by a Danish bank. Once your first payment is processed, you should register the subscription with Betalingsservice via your Danish mobile banking app to avoid monthly manual card processing fees.
Consumer Rights and Binding Periods
Danish consumer protection laws strictly regulate telecommunications contracts. It is vital for expats to understand these rules to avoid unexpected charges when moving or leaving the country.
The Six-Month Binding Period
By law, internet providers in Denmark cannot lock private consumers into a contract for more than six months. This is known as the “bindingsperiode.” When you sign up for Fastspeed, you are legally obligated to pay for the first six months of service, regardless of whether you use it or move out of the country early.
If you cancel your contract before the six months have passed, the provider will issue a final invoice covering the remaining months of the binding period. You cannot negotiate your way out of this legal commitment simply because your employment contract ended or your visa expired.
Notice Periods for Cancellation
After the initial six-month binding period expires, your contract transitions to a rolling monthly agreement. Danish law dictates that the maximum notice period (opsigelsesvarsel) a provider can enforce is 30 days. If you plan to leave Denmark, you must notify Fastspeed at least 30 days before your intended termination date. Cancellations must be done clearly, usually via the self-service portal or by calling customer service. Simply stopping your monthly bank payments does not cancel the contract; it will only result in late fees and eventual debt collection.
The 14-Day Right of Withdrawal
Because internet contracts are typically ordered online, they fall under the Danish Distance Selling Act. This grants you a 14-day right of withdrawal (fortrydelsesret). If you order a connection and change your mind within 14 days of receiving the order confirmation, you can cancel the agreement without penalty. However, if you explicitly requested the internet to be activated before the 14-day period expires, you will be billed for the days the connection was active and any associated setup costs.
Renting an Apartment: HOA and Antennelaug Restrictions
A unique aspect of the Danish housing market is the prevalence of homeowner associations (Ejerforening), housing cooperatives (Andelsforening), and local antenna guilds (Antennelaug). These organizations frequently negotiate collective broadband and television agreements on behalf of the entire building.
Before ordering Fastspeed, you must check your rental contract or consult your landlord. In many apartment buildings, especially when looking at internet in Copenhagen, the building may have an exclusive locked-in contract with a specific provider, usually for coax connections. If the building is part of an active Antennelaug, the coax sockets in your apartment are restricted, and Fastspeed will not be able to deliver a signal through them.
In some cases, the cost of a basic internet connection is already included in your monthly rent or common expenses (acconto). If you desire faster speeds than the building provides, you can usually upgrade directly through the building’s chosen provider. If you absolutely want to use Fastspeed in a restricted building, your only options are to check if a separate fiber network has been installed alongside the coax network, or to rely on a 5G mobile broadband router.
Moving Your Connection Within Denmark
If you move to a new address within Denmark, you can usually take your internet subscription with you. You must notify Fastspeed of your moving date via their self-service portal. They will run a coverage check on your new address.
If Fastspeed can deliver the same technology (e.g., fiber to fiber) at the new address, they will simply transfer the connection. You pack up your current router and plug it in at the new location on the activation date. If the new address requires a different technology (e.g., moving from a fiber-connected house to a coax-connected apartment), Fastspeed will need to issue a new contract and send you different hardware.
If Fastspeed cannot provide service at your new address due to a lack of infrastructure or an exclusive Antennelaug agreement, you are legally permitted to break your contract without penalty, even if you are still within the six-month binding period. You must provide documentation of your new address, usually via a screenshot from the national registry (Folkeregisteret), to utilize this exemption.