5 GB mobile plan
- 5 GB DK, 3 GB EU
- 5 hrs DK, 3 hrs EU, 3 hrs Intl.
1 GB eSIM (7 days)
- 1 GB, valid for 7 days
- Perfect for quick visits
40 GB mobile plan
- 40 GB DK, 10 GB EU
- 40 hrs DK, 5 hrs EU, 5 hrs Intl.
5G Internet
- Denmark's best 5G coverage on TDC NET
- Includes free 5G router
Fiber 1000/1000
- Wireless router included
Fiber 1000/1000
- No contract
- Router included
5G Internet
- Unlimited data
- 5G router included
Fiber 100/100
- Denmark's best internet
30 GB mobile plan
- 30 GB + 5G included
- No contract – cancel anytime
4G Internet
- 4G router included
- Streaming services can be added
Fiber 1000/1000
- Denmark's best internet
Fiber 1000/1000
- Guaranteed 900/900
- Wi-Fi 6
5G Internet
- Includes 5G router
- Add streaming services
5G Internet
- Free setup
- Free router included - Unlimited data
Fiber 500/500
- A future-proof connection
- Wi-Fi 6
4G Internet
- 1 year of Norton Antivirus for 0 DKK
- Free router included
20 GB eSIM (30 days)
- 20 GB, valid for 30 days
- Instant activation via eSIM
5G Internet
- Access to OiSTER+ benefits club
- Unlimited data
5G Internet - 25% discount
- Access to OiSTER+ benefits club
- Unlimited data
Coax 1000/1000
- Router included
5G
- Router included
5G Internet
- Wireless router included
Fiber 1000 Basic
- Router included
Coax 1000/500
- No contract
- Free setup included
Fiber 1000/1000
- No contract
- Free setup
Setting up your home connection is one of the first administrative tasks you will face when relocating. Choosing EWII internet is a common route for many newcomers due to their extensive coverage on open fiber networks. EWII is originally a regional utility company based in the Triangle Region of Denmark, but they now operate as a nationwide internet service provider.
Understanding how telecom infrastructure works in Denmark will save you time and frustration. The Danish broadband market is highly regulated and relies heavily on wholesale network sharing. This means the company billing you for internet is often not the company that laid the cables in your street. EWII leases capacity from major infrastructure owners like TDC Net, Norlys, and Fibia to deliver their services to your home.
Because of this shared infrastructure, you cannot simply choose any provider or any speed you want. Everything is strictly tied to your physical address. Before you can see exact prices or speeds, you must enter your street name, house number, and floor level into the provider’s availability checker.
If the previous tenant had a fiber connection, the physical line is likely already active. In these cases, EWII can take over the line and activate your signal remotely. If the building has never been connected to the fiber network, physical installation work will be required before your service can begin.
Requirements for getting EWII internet
The most significant hurdle for any foreigner trying to secure internet in Denmark is the digital identification system. Almost all automated online checkouts for Danish telecom providers require a MitID login. MitID is Denmark’s national digital ID, and you cannot obtain it without a Danish CPR number (civil registration number).
If you have just arrived in the country, processing your residence permit and receiving your CPR number can take several weeks. During this waiting period, you will be blocked from ordering internet through standard online forms. The system uses MitID to instantly verify your identity, check your credit history, and bind you to the digital contract.
To get internet before your CPR number is issued, you must bypass the automated digital systems. You will need to contact EWII’s customer service directly by phone. Explain that you are a newly arrived expat waiting for your CPR registration.
Customer service representatives can manually create a customer profile for you. They will typically ask you to send a copy of your passport or EU national ID card via a secure email link. They may also request a copy of your Danish housing contract to prove you actually reside at the installation address.
EWII Payment Methods and Foreign Credit Cards
Once your manual profile is created, you will face the next administrative step: payment setup. The standard way to pay recurring bills in Denmark is through Betalingsservice (PBS), an automated direct debit system linked to your Danish bank account.
If you do not have a Danish bank account yet, you cannot use Betalingsservice. Furthermore, many automated Danish payment gateways reject foreign credit cards, especially those issued outside the European Union.
When setting up your account manually over the phone, ask the provider to send your first invoices via standard email or physical mail. You can usually pay these initial invoices using a standard international bank transfer (IBAN/SWIFT) or by using a foreign Visa or Mastercard through a manual payment link provided by customer service.
Be aware that paying via physical invoice or manual email link often incurs a small monthly administration fee, typically between 29 and 49 DKK. Once your Danish bank account is open, you should immediately register your EWII subscription with Betalingsservice to avoid these extra monthly charges.
Housing Associations and Included Internet
Before you order a private subscription, you must verify your building’s telecom status. Many apartment buildings, especially when looking for internet in Copenhagen, Aarhus, or Odense, are part of an owner’s association (Ejerforening) or an antenna guild (Antennelaug).
These associations often negotiate bulk contracts with specific internet providers for the entire building. If your rental apartment is part of such an agreement, the cost of a basic internet connection might already be included in your monthly rent or common expenses (fællesudgifter).
In buildings with strict association agreements, the internal wiring might be locked to a single provider like YouSee or Parknet. If the building has an exclusive coaxial cable contract, you might not be able to order EWII via the wall sockets.
Always ask your landlord or the property management company if there is a mandatory internet provider for the building. If the building is connected to an open fiber network, you are generally free to choose EWII regardless of the association’s standard cable TV provider.
EWII Connection Types
The type of connection you can get depends entirely on what cables are buried under your street. Denmark is currently phasing out older technologies in favor of high-speed fiber optics.
Fiber Broadband (FTTH)
Fiber-to-the-home is the most reliable and future-proof connection available. It uses light signals to transmit data, making it immune to electrical interference and distance degradation. Getting fiber internet in Denmark guarantees symmetrical speeds, meaning your upload speed is exactly as fast as your download speed. EWII primarily focuses on delivering fiber connections.
Coaxial Cable Internet
Coax internet runs through the traditional cable television sockets in your wall. It is widely available in older apartment buildings and suburban neighborhoods. While coax can deliver download speeds up to 1000 Mbps, the upload speeds are usually capped between 100 Mbps and 500 Mbps. The bandwidth is also shared with your neighbors, which can lead to slight speed drops during peak evening hours.
DSL (Telephone Line)
DSL internet uses traditional copper telephone lines. This is an outdated technology that is actively being shut down across Denmark. Major infrastructure owners are closing their copper networks to force the transition to fiber. EWII and most other modern providers no longer offer new DSL connections.
Mobile Broadband (4G and 5G)
If you are living in a temporary rental, or if your permanent home is waiting for a fiber installation, a wireless router is a highly practical solution. Setting up mobile internet in Denmark requires no technician visits or wall drilling. You simply receive a router with a SIM card, plug it into a power outlet, and connect to the local 4G or 5G mobile network.
Speeds and Pricing
Below is an overview of typical internet speeds, their common use cases, and the expected costs when setting up a connection in Denmark. Prices and availability will vary based on your exact address and the underlying infrastructure owner.
| Download / Upload | Latency (Ping) | Common Use Cases | Monthly Price (DKK) | Setup / Installation Time |
|---|---|---|---|---|
| 1000 / 1000 Mbps (Fiber) | 1–5 ms | Large households, 4K streaming, heavy cloud backups, competitive gaming. | 300 – 400 DKK | 1–3 days (if fiber box exists) |
| 300 / 300 Mbps (Fiber) | 1–5 ms | Couples or small families, standard HD/4K streaming, remote work. | 250 – 320 DKK | 1–3 days (if fiber box exists) |
| 1000 / 100 Mbps (Coax) | 15–30 ms | High-speed downloading, multiple devices, standard home office use. | 250 – 350 DKK | 2–5 days (remote activation) |
| Up to 1000 Mbps (5G Mobile) | 25–45 ms | Temporary housing, rural areas, renters avoiding technician visits. | 250 – 300 DKK | 1–2 days (postal delivery) |
The prices listed above reflect standard market rates for standalone internet without bundled TV packages. When ordering a fiber connection, the setup time depends heavily on the physical state of your residence. If the previous owner already had fiber installed, the provider simply flips a digital switch to activate your line.
If your home requires a brand new fiber installation, the setup time can extend from a few days to several weeks. A technician will need to dig a small trench from the street to your outer wall, drill a hole through the brickwork, and mount an Optical Network Terminal (ONT) inside your home.
Hardware: Routers and Fiber Boxes
Understanding the hardware in your Danish home is crucial for a smooth setup. Many expats confuse the fiber box (ONT) with the Wi-Fi router. The fiber box is a small unit permanently mounted to your wall where the physical fiber cable enters the building. This box belongs to the infrastructure owner (like TDC Net) and must never be removed, even if you move out.
The Wi-Fi router is a separate device that connects to the fiber box via a standard Ethernet cable. When you sign up with EWII, they will typically send you a Wi-Fi router by mail. The cost of renting this router is usually included in your monthly subscription fee.
You are allowed to use your own router from your home country if you prefer. To do this, you simply plug your personal router directly into the active port on the fiber box. However, if you choose to use your own equipment, EWII’s customer service will not provide technical support for Wi-Fi coverage issues or advanced network configurations.
If you live in a large house or an apartment with thick concrete walls, a single router might not provide sufficient Wi-Fi coverage. In these cases, you can purchase or rent a mesh Wi-Fi system. Mesh systems use multiple nodes placed around the home to create a single, seamless wireless network.
Danish Consumer Rights and Contracts
The Danish telecom market is heavily regulated to protect consumers. As an expat, these laws work in your favor, especially if you have a short-term employment contract or need to relocate unexpectedly.
By law, the maximum binding period (bindingsperiode) a telecom provider can enforce on a private consumer is six months. During these first six months, you are legally obligated to pay the monthly fee, even if you stop using the service or move out of the country.
After the six-month binding period expires, your contract automatically converts to a rolling monthly agreement. At this point, the standard notice period (opsigelsesvarsel) is 30 days. If you cancel your subscription on the 15th of October, your contract and billing will officially end on the 15th of November.
When comparing internet providers in Denmark, you will notice that almost all of them utilize this exact six-month binding structure. Some providers offer a zero-month binding period, but they usually offset this by charging a high upfront creation fee (oprettelsesgebyr) or charging extra for router delivery.
Moving Address Within Denmark
If you decide to move to a new apartment or house within Denmark, you can usually take your EWII subscription with you. You must inform customer service about your move at least three to four weeks in advance. This gives them time to check the infrastructure at your new address and schedule any necessary technician visits.
Moving your connection is generally free of charge, provided the new address already has the required cables installed. If your current contract is for fiber, but your new apartment only supports coaxial cables, EWII will have to transition your account to the new technology.
If EWII cannot deliver internet to your new address due to infrastructure limitations, you have the right to break your contract early. Even if you are still within your six-month binding period, Danish consumer law allows you to cancel the subscription without penalty if the provider is technically unable to deliver the agreed-upon service to your new registered address.
When you cancel or move your service, you must return the rented Wi-Fi router to the provider. EWII will send you a return label via email. If you fail to return the equipment within the specified timeframe, you will be charged a replacement fee, which can easily exceed 500 DKK. Always keep the postal receipt when dropping off the return package at a Danish package shop (pakkeshop) as proof of delivery.